EXISTING CLIENTS

Client Services

Need to make a change to your domain, hosting or account? You're in the right place.

HOW WE CAN HELP

Helping you manage your HostingServicesWA services

Choose the area you need help with below. For changes to your services, simply email HostingServicesWA and we'll help you directly.

Domain changes

Need to update nameservers, DNS settings, domain contacts or another domain setting? Send us your request and we'll help make the change.

Request a domain change →

Hosting changes

Need more storage, a different hosting plan or help with your existing hosting service? Let us know what you need.

Request a hosting change →

Update your details

It's important to keep your contact and account information current. If something has changed, please let us know so we can update our records.

Update my details →

Domain password / EPP code

If you need the domain password, EPP or authorisation code for a domain held with HostingServicesWA, contact us and we'll assist after verifying the request.

Request domain password / EPP code →

Transferring your domain away?

We're sorry to see you go, but we won't make the process difficult. Contact us if you need your domain password/EPP code or information to transfer your domain to another provider.

Request transfer information →

Something else?

Not sure which option applies? That's fine. Tell us what you'd like to do and we'll point you in the right direction.

Contact HostingServicesWA →
YOUR SECURITY MATTERS

Looking after your services and information

We take the security of your domains, hosting and personal information seriously.

For your protection, changes to domain names, hosting services or account details are requested directly through HostingServicesWA. This allows us to verify that the request has come from an authorised person before making any changes.

We do this to help protect your information and reduce the risk of unauthorised changes or a domain being transferred without your approval.

Depending on the request, we may ask for additional information to confirm that you are authorised to make changes to the service or account.

Keeping your details current helps too. If your email address, phone number, business details or authorised contact changes, please let us know so we can keep your account information up to date.

Need help with one of your services?

Email HostingServicesWA and we'll help you with your domain, hosting or account request.

Contact HostingServicesWASupport